Interesting piece about how the approach to serious change in offering and delivery can be suffocated before it has begun.
As a big fan of the change equation (Dissatisfaction x Vision x Practical steps > Cost of change) and therefore conscious of the challenges needing to be overcome to combat the psychological 'cost of change' I would love to see more firms take some of these steps.
Breakthrough innovation is increasingly important for companies. However, outside of the software industry most organisations, especially those with complex engineered products and longer development lifecycles, struggle to deliver it systematically. This is principally because the agile approach needed to realise breakthroughs is a challenge to the established practices that have served them well.