Having diversity policies in place that strive to employ those from different backgrounds is only one part of the picture. As we move to more diverse workforces, it is likely that more people will go into an office environment with little understanding of what to expect and find it very challenging. This is particularly so, if they are not from backgrounds where working in offices is the norm. Schools and education struggle to fill the gap and make the connection with the real world of work.

For employers, it raises the question: once you get talent from different backgrounds in place, how can you make sure they stay and don’t leave because they simply can’t cope with this new environment?